Printer downtime to us costs money. If we can’t print labels efficiently our products simply do not get out the door by their allocated deadline. So regardless of how efficient our distribution and warehouse operations are, if we have a printer down, it’s costing us. Therefore, the support offered by the Printsense team is invaluable.
The main priority for us in the school is the education of the children. Printsense take care of all the printers throughout the school, managing the replacement of toners and are always really quick to respond if we need an engineer to attend. We get one simple invoice every month with all the machines detailed on it, which is great.
Automated toner monitoring is brilliant. Printsense supply any replacements just before we run out, so we have no frustrating printer downtime due to the fact that someone forgot to order the toner. If we really wanted to, we could monitor the toner ourselves, but with the service from Printsense, there is no need. We have a suite of printers that are always on, always maintained and always capable of delivering what the team needs.
With budgets being tight, especially in light of recent events it was refreshing to work with the Printsense team. We really needed to understand what printing was actually being undertaken on a daily basis across our estate and more importantly where the wastage was occurring. Following a complete review of all the printers across our clinics, the results have been phenomenal. We have made significant savings, gained better equipment and technology and have a manageable monthly contract giving us all the control we need.
Community Dental Services
Fantastic customer service sits at the heart of our company and it was easy to see, very early on that it also sits at the heart of Printsense too. Nothing is ever too much trouble; any requests are dealt with quickly and efficiently. Our relationship is built on trust which ensures I can leave Printsense with the wider team to manage all our print requirements.
Bells Motor Group
We are truly delighted with the outcome after changing suppliers to Printsense. From the very first interaction, it was clear the Printsense team were knowledgeable and genuinely interested in delivering a better solution for us, a solution that was tailored to our specific business needs and requirements. The solution Printsense deployed is first class. I no longer worry about the costs or indeed running low on print products, their managed service takes care of it all. I have no waste and no headaches.