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Service Support - PrintSense

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With onsite engineers available within 4 hours

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    Comprehensive van stock

    Our engineers carry a comprehensive van stock of parts and consumables which enables them to fix your machine on their first visit

    Our fully trained engineers go the extra mile

    You can expect one of our fully trained Toshiba engineers within 4 hours of placing a call.

    Flexible copy and print volumes

    We are completely flexible and if there is a financial benefit to upgrade your printer then we will let you know or you can renew or upgrade when it works for you.

    Drivers

    Remote assistance

    Printer downtime to us costs money. If we can’t print labels efficiently our products simply do not get out the door by their allocated deadline. So regardless of how efficient our distribution and warehouse operations are, if we have a printer down, it’s costing us.  Therefore, the support offered by the Printsense team is invaluable.
    Huxloe Logistics

    The main priority for us in the school is the education of the children. Printsense take care of all the printers throughout the school, managing the replacement of toners and are always really quick to respond if we need an engineer to attend.  We get one simple invoice every month with all the machines detailed on it, which is great.
    Hayfield Cross

    Automated toner monitoring is brilliant. Printsense supply any replacements just before we run out, so we have no frustrating printer downtime due to the fact that someone forgot to order the toner. If we really wanted to, we could monitor the toner ourselves, but with the service from Printsense, there is no need. We have a suite of printers that are always on, always maintained and always capable of delivering what the team needs.
    Rotometrics

    With budgets being tight, especially in light of recent events it was refreshing to work with the Printsense team. We really needed to understand what printing was actually being undertaken on a daily basis across our estate and more importantly where the wastage was occurring. Following a complete review of all the printers across our clinics, the results have been phenomenal. We have made significant savings, gained better equipment and technology and have a manageable monthly contract giving us all the control we need.
    Community Dental Services

    Fantastic customer service sits at the heart of our company and it was easy to see, very early on that it also sits at the heart of Printsense too. Nothing is ever too much trouble; any requests are dealt with quickly and efficiently. Our relationship is built on trust which ensures I can leave Printsense with the wider team to manage all our print requirements.
    Bells Motor Group